Some companies that use the services of cleaning companies during the period of the pandemic crisis are trying to reduce the item of expenses “cleaning of premises”. They break contracts with those contractors with whom they have worked for years to enter into new contracts with cleaning companies offering low prices. But then they come back, disappointed with the quality of the services provided, and even with the “baggage” of things spoiled by negligent cleaners.
What is going on? How not to make a mistake with the choice and not to remain “with nothing”?
Tips for choosing a cleaning company
Let’s figure out what you should pay attention to when choosing a professional cleaning company.
Tip 1. Do not pay much attention to the size of the company
This factor is uninformative. Whatever the company, small or large, you are not safe from the fact that low-skilled specialists will come to you.
Tip 2. The presence of a manager
This is a fairly important factor. First, you must have your own manager who will be responsible for maintaining your property. If you have not been allocated it, then consider that you were left face to face with the risk of poorly performed work.
If you have identified a manager, then talking to him, ask him about such details: qualifications of the cleaners, what kind of cleaning equipment the company has, how many people he is going to send to your facility. Separately specify how disputed issues and problem situations are resolved. In the case of answers like “If that, we’ll figure it out” or “Nobody has complained yet” – continue searching further.
Tip 3. Qualification of cleaners
The personnel of the cleaning company should have a certain stock of knowledge and skills, the experience should be confirmed by documents. If qualification documentation is not provided to you – do not risk it!
Tip 4. Equipment and chemistry
For cleaning the room (depending on its purpose) without dry cleaning, a good cleaning company will bring with it: various types of vacuum cleaners, high-pressure apparatus, steam generator, scrubber/polisher, various brushes, cleaning trolleys, sponges, scrapers, rags for various surfaces, brooms, buckets, trash bags. The list is approximate, but if two ladies with buckets, two rags, Cif and Comet come to you for cleaning, you can immediately send them back. If you are lucky, they will do the usual cleaning, like at home. If not, risk a new repair or purchase of equipment.
Tip 5. The number of staff
Here, everything will depend on the type and size of the object that needs cleaning. There are no solid standards, but you can simply rely on common sense. If you have to tidy up a room with an area of 100 m2, with six windows “to the ceiling” in one day, and you have only two cleaners sent, you can immediately refuse the services of such a company. One person can clean about 25 m2 per day, which means you should be sent 4 people to clean the room + window cleaner (in good cleaning companies always attach it to the team if there are more than four windows in the room).
Tip 6. Reviews
It is worth paying attention to the reviews that grateful customers leave. The positive feedback from your close friends is even more valuable. If they recommend a particular company, you should arrange a meeting with its manager.
Tip 7. Price
It is very important! It’s not worth it to “drive” at a low price. You run the risk of becoming a guinea pig. Let’s explain why. Many start-up cleaning companies, in order to attract customers, are engaged in dumping, minimizing the price of their services.
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